Managed Services is an outsourcing option where you outsource a broader scope of business processes. Managed services providers (MSPs) have the technical expertise and capabilities. This option includes consultation on systems and processes.
The most common end-to-end processes outsourced to a managed service provider are IT-related processes such as end-to-end deployment methodologies and processes from product ideation, customization, development, deployment and upgrades.
Although this can be done internally, businesses choose to work with an external managed service provider with the provider’s technical expertise, and technological capabilities.