Virtual captive center
A virtual captive center is a local, third-party vendor, typically located offshore, contracted to provide services and business process support for a company.
Connext Global Solutions is a virtual captive center that provides offshore staffing solutions, white-glove account management and unparalleled support. The Virtual Captive model of Connext Global Solutions allows staffing augmentation of clients by hiring, building, training, manage, implementing staff or offshore teams. Designed with a lower cost structure than typical outsourcing model, the virtual model enables client growth with more visibility and operational control over business process and talent acquisition, management and training, complete visibility of productivity, utilization, and quality, quality Assurance metrics tailored to meet client specifications, scale team up or down as client sees fit, more work up front, better long-term product, flexible agreement terms for adaptability, potential to invest or have stake in company as client grows
The Virtual Captive Model also allows accessibility to executive and management team, captures the value of team growing experience and basic capabilities.