Outsource Account Managers Philippines
Offshore Account Managers act as the dedicated point of contact of the client and the customer service outsourcing team. They oversee the remote operations and provide overall support to their team members. They are responsible in overseeing and monitoring the day-to-day functions and daily operations of the team. They therefore need to have the ability to identify objectives, problems, analyze and interpret data, draw valid conclusions, and make sound decisions.
Account Managers assist the team members on workflow processes and ensures timely, accurate, and efficient processing of tasks given by the client. They also should also provide solid analytical, logistical and resource planning skills and be available for assistance to the client and the customer service outsourcing team.
Connext Global Solutions is a remote staffing and outsourcing provider that offers industry-leading staffing solutions that helps manage a client’s team as if it was theirs and makes sure the performance matches or exceeds that of your local teams.
Partner with Connext Global Solutions today.