Outsource Customer Care
Customer Care Staff demonstrate expertise in cultivating and maintaining relationships with client organizations.
Outsourced Customer care specialists have excellent interpersonal skills, active listening and customer-care with focus on quality, problem solving, and analyzing information, basic computer and operating system knowledge, and documentation skills.
Customer Care Specialists manage client engagement around client feedback programs.
They understand the client, their use cases and value they get from the provider. They drive engagement, understand and drive best practices and scalability in client accounts. They make sure client expectations are set correctly and delivered on time.
Outsource customer care services to Connext today.