Offshore Telemarketers Philippines
Telemarketing is focused on engaging or pitching to prospective customers through product or service awareness.
Commonly known as “cold calling”, telemarketing is also the practice of reaching out and providing product awareness to qualified audiences, and for lead engagement.
Telemarketing is one way to grow the business and meet sales goals. Businesses can also gather leads and insights through telemarketing efforts which can also help with marketing goals.
Telemarketing is a type of direct marketing and is considered one of the popular services offered in a call center.
Offshore Telemarketers can directly engage with leads with the goal of converting them into loyal customers. It is also a great way to establish strategic partnerships. They undergo structured training on call scripts when conducting outbound calls to prospect customers. They then make the calls to customers and initiate contact for the purpose of growing the customer base.
Offshore Telemarketers undergo structured training on call scripts when conducting outbound calls to prospect customers. Once trained, they reach out and call customers and initiate contact for the purpose of growing the customer base.
There are many tasks businesses can assign to Offshore Telemarketers:
Businesses can hire Offshore Telemarketing Support to handle Inbound Telemarketing, where customers call as a result of marketing efforts such as email marketing, advertising, networking. The business can build product awareness to initiate calls and other forms of direct interaction from customers.
They can also utilize Offshore Telemarketers to handle Outbound Telemarketing, which is pitching to customers, or pitching products or services to other businesses.
This type of telemarketing requires Lead Generation and Market Research before reaching out to businesses or customers. Businesses conduct building lists, data collection for new prospects, organizing data, and identify qualified customers through market research before conducting outbound calls to customers.
Offshore Telemarketers can also do “cold calling”, which is directly reaching out to prospects.
Telemarketing, in practice, was done through phone or fax by representatives. This has now expanded its scope to social media, email, chat and websites, businesses also need to broaden their telemarketing solutions to reach their potential customers.
Offshore Telemarketers can also provide services such as appointment Setting or scheduling corporate meetings and appointments of C-suite teams. In a business process outsourcing setting, outbound customer service support covers appointment setting by scheduling initial meetings and appointments between sales staff and leads.
Connext Global Solutions provides Excellent Customer Service Outsourcing Solutions.
Connext Global Solutions is capable of adopting current systems and contact center software used by the client in their intra-day operations, making it possible to efficiently delegate call center services such as Telemarketing.
Outsource Telemarketing to customer support specialists whose tasks range from: managing amounts of incoming phone calls, lead generation, maintaining customer satisfaction, building trust-based relationships, reports generation, meeting personal/customer service team sales targets and call handling quota, handle issues and provide resolutions, maintain a customer interaction and records database and other assigned and related roles and more. Partner with Connext Global Solutions today.