Position title
Clinical Support Specialist
Responsibilities
  1. Provide accurate chart preparation for all upcoming office visits, Hospital Follow-Up visits and New Patient visits.
  2. Process requests for records from Physician offices
  3. Responsible for overall maintenance of patientís charts and medical records.
  4. Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures.
  5. Protects the integrity of PHI and validates timely and accurate transfer/entry of patientís clinical information between electronic and manual data systems.
  6. Performs other duties and projects as assigned.
  7. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.
  8. Accurate transfer of patient medical record information from pre-existing electronic medical record (EMR) to new EMR system.
  9. Accurately add patient medical record information into the discrete data points.
Qualifications
  1. Ability to work effectively with sensitive and confidential material. Understanding of HIPAA and PHI requirements.
  2. One (1) year of experience with Electronic Medical Record system(s)
  3. Good command of the English language. Effective communication skills (oral and written.)
  4. Customer Service & Organizational Awareness: Strong customer focus.
  5. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, collaboration, and partnerships, as well as a positive employee, physician and community relations.
  6. Effectively manages own time, conflicting priorities, self, stress, and professional development.
  7. Must be able to work effectively in a fast-paced, multi-site environment
  8. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, Outlook, and EMR systems required.
  9. Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills.
  10. Must be detailed oriented with the ability to exercise independent judgment.
  11. Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
  12. Ability to work remotely effectively.
  13. Typing skills of at least 40 wpm

Screening Criteria:

  1. One (1) year of experience working in a clinical setting.
  2. One (1) year of experience working as a medical/healthcare virtual assistant
  3. One (1) year of experience using Electronic Medical Records and/or medical practice management systems.
  4. Proficient with medical terminology
  5. Proficient in MS office suite
  6. Proficient in organizing clinical information in an EMR.
Job Location
WFH Permanent
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Position: Clinical Support Specialist

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