Position title
Customer Support Specialist 3
Responsibilities
- Take calls from drivers and take detailed notes of their concerns, questions, etc.
- Send the notes to the Hawaii team
- Data entry
- Other tasks assigned by the client
Qualifications
- Willing to work on night shift and PH holidays
- Must be organized, detail-oriented, and able to work in a fast-paced work environment
- Can work take detailed notes while taking on the call with customers
- Excellent communication skills both written and verbal
Screening Criteria:
- MUST HAVE STABLE EMPLOYMENT HISTORY
- At least 1 year of experience in customer service
Hiring organization
Connext
Job Location
WFH Temporary