Position title
ServiceNow Developer
Responsibilities
- Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow
- Answer "how to" technical and application configuration questions.
- Create and maintain system design and operations documentation.
- Level 4 (Developer level) support of our applications.
- Bug Fixing, troubleshooting issues, unit testing, and coding.
- Create and maintain technical documentation to support the SDLC process.
- Design, develop and deliver solutions on the ServiceNow platform.
- Conduct research into system features to solve the business problems and provide recommendations for solutions
- Analyze existing programs and create logic for new systems
- Build patches, participate in code review, and work with users, stakeholders, fellow developers, to create awesome scalable applications.
- Be innovative! We are solving complex problems on the ServiceNow platform. Bring Solutions. Be willing to go the extra mile to stretch what is possible.
- Identifies areas for improvements, takes part in continuous improvement process and software development best practices adoption initiatives.
- Acts as a servant leader for the development team, ensures the team has access to all required resources and information. Maintains effective communications with account teams.
- Continuously improves product knowledge and relevant technical skills.
Qualifications
- 1+ year proven successful hands-on experience leading agile software development team as Scrum Master or project manager.
- Strong oral and written communications skills.
- Ability to collaborate effectively with various teams across organization.
- Strong sense of urgency and ability to adjust to and accommodate changing priorities.
- Proven ability to communicate effectively with internal and external stakeholders, customer delivery managers, developers, business analysts, QA engineers, technical engineers.
- Estimation, iteration planning and team workload management experience.
- Technical background with 2+ year professional experience in software development/delivery.
- Knowledge of agile development approach and hands-on experience with Kanban method.
- Understanding of SDLC process.
- Experience with tracking tools (Jira, Teamwork) and team collaboration tools (Confluence).
- English level: Upper-Intermediate.
Screening Criteria:
- Stable work history
- At least 1 year SNOW development and customization experience
- Good communication skills
Hiring organization
Connext
Job Location
WFH Permanent