Position title
Technical Implementation Specialist
Responsibilities
- Support for program configuration and technical requirement documentation
- Create and design specifications as requested by the Onboarding and account management unit.
- Carry out analysis of requirements by checking for derived requirements that are logical to customers' request
- Assisting Technical specialists in the development of Test Plans and - - Test Scripts and perform test execution as required.
- Aligns with professional service and Product teams on program solution requirements
- Monitor solution implementation and conduct internal and external solution acceptance.
- Work with Technical Implementation Specialist to Identify, create and facilitate process design changes by conducting business and systems process analysis.
- Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA (Quality Assurance) process.
- Monitor solution implementation and conduct internal and external solution acceptance.
Qualifications
- Bachelor's Degree in appropriate field of study (Technical) or equivalent work experience.
- Mixed experience as QA/Technical engineer.
- Knowledge and experience with Software Development Life Cycle (SDLC) models, Agile methodologies, methodologies is highly required.
- Strong analytical and problem skills as well as attention to details.
- Excel - experienced user that able to manipulate data effectively.
- Good team player, motivated to develop and solve complex tasks.
- Positive attitude and professional manner in all interactions; demonstrated commitment to continuous learning and professional development.
- English skills Upper Intermediate.
- Self-motivated, self-disciplined and result oriented.
Screening Criteria:
- MUST HAVE STABLE EMPLOYMENT HISTORY.
- Bachelor's Degree in appropriate field of study (Technical) or equivalent work experience.
- At least 2 years working experience in QAs / custom development -professional services or level 2-3 technical support roles or software support.
- Mixed experience as QA/Technical engineer.
Hiring organization
Connext
Job Location
WFH Permanent