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Key Performance Indicators (KPIs)

Key performance indicators (KPIs) are specific and well-defined measures of performance of defined objectives within a corresponding period of time. The key indicators will depend on the specific business process of a company. These provide quantifiable measures, targeted process improvement and useful actionable insights to the organization.

At Connext we mainly use utilization, productivity, and quality as our main KPIs.


Connext made the list of INC 5000 2022 Fastest Growing Private Companies in America. Read More

Connext recognized by as the top B2B service provider in the Philippines. Read More

Connext ranked as one of the Best Workplaces in the Philippines 2023. Read More