The time and effort spent by front desk/in-house Healthcare staff on administrative tasks such as waiting for an answer to an eligibility question or for a pre-authorization, can be delegated to a dedicated Offshore Healthcare team.
Outsourced healthcare support staff can be offloaded administrative tasks such as patient scheduling. Healthcare support staff act as the dedicated resource to help businesses set up patient appointments and consultations.
Patient Schedulers manage the appointment calendar and status, and confirm, cancel or reschedule appointment requests based on availability.
They are skilled in scheduling via online appointment software such as WebPT.
